These results showcase a strong need for improved cloud security education.

Based on the findings, we asked Alex Miller, Clutch's Senior Analyst in charge of cloud research, to offer his recommendations for improving knowledge of cloud security.

The Recommendations

  1. Take responsibility for learning more about cloud security
  2. Read up on the security your provider already offers
  3. Compare your cloud storage provider options
  4. Attend a conference or training
  5. Encrypt your sensitive information before uploading it to the cloud
  6. Consider storing your data with a zero-knowledge provider

The first step urges users to understand their own personal role in cloud security. Miller emphasizes the need for a greater understanding of cloud security’s shared responsibility. You cannot trust your cloud provider with blind faith, as a weak password or reckless online beheavior will cause even the best provider's security to potentially fail.

“If you go into the process of storing information in the cloud with an understanding that security is an equal share and that you and the provider have to be responsible, then you’ll likely understand the steps necessary to encrypt your data, keep your programs secure, and have a secure password,” said Miller. “Then, you can leave the more technical aspects and high-level security to the provider itself.”

Improved cloud security begins by changing perspectives and inciting motivation, not simply teaching technical details.

A March 2017 survey from Clutch found that nearly one-third of cloud-based app users did not even know they were using the cloud, so the need exists for better education when it comes to cloud security. Each of Miller's subsequent recommendations offer advice, ranging from general behaviors to more specific tools, to improve knowledge of cloud security. 

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